Privacy Policy

Privacy Policy for Elements Casino Victoria

We are committed to protecting the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, and disclose personal data obtained through our website, social media channels, or during your visits to our physical location.

Data Collection

We may collect various types of information from you when you interact with us online or in-person. This includes:

• Contact information such as name, email address, phone number, and postal address
• Demographic data like age, date of birth, and occupation
• Website usage data including IP addresses, browser type, and pages visited

Purpose of Data Collection

We collect your personal data to provide services and maintain a positive experience for our customers. Specifically:

• To create and manage online accounts or loyalty programs
• To communicate with you about promotions, events, and news from Elements Casino Victoria
• To personalize content on our website based on your interests
• To enhance security measures such as password reset requests

Data Use

We use the collected data to fulfill our obligations towards customers, comply with regulatory requirements, and ensure a safe environment for all visitors. This includes:

• Processing transactions or applications made through our online platforms
• Verifying identities during in-person visits or account creation
• Preventing unauthorized access to gaming activities or secure areas

Data Disclosure

We share your information with third-party providers as required by law or when necessary to protect legitimate interests such as preventing fraud, ensuring regulatory compliance, and maintaining the integrity of our operations. This includes:

• Regulators and government bodies within Canada and internationally
• Third-party contractors for hosting services or account management

Security Measures

Elements Casino Victoria takes data protection seriously. To safeguard your information we employ industry-standard security protocols including encryption technologies like HTTPS to protect transmission between users and our website.

Your Rights

In accordance with relevant laws, you have the right:

• To request access to or correction of your personal data
• To object to certain uses of your data such as direct marketing communications

To exercise these rights please contact us.